We take your privacy seriously and are committed to protecting your personal information. By using this website and providing your information, you consent to its use in accordance with this policy.
For the purposes of the Data Protection Act 2018 , the data controller is The Flower Bowl International, whose contact details are provided below.
If you place an order or contact us with an enquiry, we may collect personal information including your name, address, telephone number and email address. This information is used solely to process your order and provide customer service.
We will never collect sensitive personal data without your consent.
Your information is stored securely within the UK and may be accessed by authorised staff and trusted service providers who assist us in operating our business.
We may share your details with banking/merchant providers or third-party suppliers where necessary to fulfil your order. Payment details are never shared with third-party suppliers.
Where you have given permission, we may send you information about products or services that may interest you. We will not share your information with third parties for marketing purposes without your consent.
We may share anonymised, aggregate website usage data which does not identify individuals.
We aim to keep your information accurate and up to date. You may request updates or deletion of your data at any time and we will respond promptly.
We retain personal data only for as long as necessary to fulfil our legal or operational obligations.
Our website may use cookies to improve user experience and monitor website performance. Cookies are small files stored on your device to remember preferences and browsing activity.
Most web browsers allow you to refuse or manage cookies via settings. Please note that disabling cookies may affect website functionality.
We implement appropriate security measures to protect your information from unauthorised access, misuse or loss. However, transmission over the internet cannot be guaranteed to be completely secure.
Personal data may only be disclosed where required by law, or in the event of a business transfer.
You are entitled to request a copy of the personal data we hold about you.
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page.
If you have any questions regarding this policy, please contact us.